FAQs
Find important information and answers to frequently asked questions below.
How do I receive my order?
All flower arrangements purchased from our website are available for collection from Moira Village. Once your order is placed, we will contact you with the exact pickup details. Please allow 48 working hours for your order to be ready, as we're pleased to serve you by pre-order while our retail shop undergoes construction.
For those within a 5-mile radius of Moira, we offer a convenient delivery service for orders placed directly by phone, available for an additional fee. Contact us to explore this option and learn more.
How should I care for my flowers?
To prolong their life and preserve their natural beauty, place flowers in a cool room away from direct sunlight and heat sources like radiators and fireplaces. Change the water every few days. Trim the stems at an angle every two to three days to help them absorb water more efficiently and keep them fresh longer.
What should I do if my flowers start to wilt?
Remove any wilted petals and leaves promptly to prevent any decay from affecting the healthy blooms. This will help maintain the overall appearance and longevity of your arrangement.
Safety for Children and Pets
For the well-being of your little ones and furry friends, we suggest displaying your floral arrangements in a spot that's out of reach. While our flowers are beautiful, some may not be suitable for nibbling. A safe placement adds peace of mind and keeps your arrangements looking lovely.
How do I care for a fresh wreath?
To keep your fresh wreath looking vibrant, hang it in a cool area away from direct sunlight and heat sources. Lightly mist it with water every few days to maintain its freshness and prevent it from drying out. Regularly check for any wilted or browning foliage and remove it to help the wreath last longer.
Do you do wedding flowers?
Indeed, we specialise in creating enchanting floral arrangements for intimate and unique weddings. We cater to smaller celebrations with a bespoke attention to detail, offering exquisite bouquets for the bride and bridal party, elegant buttonholes, and delicate corsages for the mother of the bride. Our artistry extends to beautiful table settings, graceful church arrangements, and charming pew ends, ensuring that every floral piece reflects the love and personality of your special day. Let us help bring your wedding vision to life with our personalised touch
Can you create custom bouquets or arrangements?
Absolutely! We delight in crafting bespoke bouquets and arrangements tailored to your unique vision. Whether you're celebrating a wedding, birthday party, christening, elopement, or baby shower, we are here to ensure your floral displays perfectly complement your occasion. Please reach out to us to discuss your preferences, favourite flowers, and any specific themes or colours you'd like to incorporate. Together, let's create something truly memorable and beautiful for your special event.
How long can I expect my flowers to last?
With the right care, your flowers can stay fresh and vibrant for up to a week, bringing beauty and joy to your home. To maximize their lifespan, remember to place them in a cool area away from direct sunlight and heat sources. Refresh the water every couple of days and trim the stems to help them absorb water more effectively.